Zinier, an intelligent field service automation platform, raised $90 million in Series C funding to transform field service workforces with AI-driven automation.
ICONIQ Capital led the round, with participation from Tiger Global Management, Accel, Founders Fund, Nokia-backed NGP Capital, Newfound Capital, and Qualcomm Ventures.
According to the company, the new funding will support global customer adoption and expansion of its AI-driven field service automation platform, ISAC.
The latest funding round will also accelerate the company’s global expansion, including entry into Australia, Brazil, Chile, France, and the Iberian Peninsula, and expansion into other industries that rely on field service work for business success.
The Zinier intelligent field service automation platform helps organizations work smarter – from the back office to the field – to solve problems more quickly, fix things before they break, and maintain the services we rely on every day.
“Services that we rely on every day – electricity, transportation, communication – are getting by on centuries-old infrastructure that requires a major upgrade for the next generation of users,” said Arka Dhar, co-founder and CEO of Zinier.
“A field service workforce powered by both people and automation is necessary to execute the massive amount of work required to not only maintain these critical human infrastructures, but to also prepare for growth. Our team is focused on enabling this transformation across industries through intelligent field service automation.”
2020 will be a pivotal year for companies providing services across telecom, energy, utilities, and beyond. From the preparation for 5G to managing new data streams created by IoT-connected devices, field service organizations are a key driver of business growth and enabling game-changing developments that impact how we live.