Paradox, a conversational AI assistant helping HR and talent teams automate administrative tasks and deliver real-time candidate and employee communications, raised $40 million in a Series B funding round, led by Brighton Park Capital.
According to the company, the new funding will fuel aggressive product innovation, market expansion, and strategic acquisition.
Launched in late 2016, Paradox has onboarded over 200+ enterprise clients, including McDonald’s, CVS Health, Unilever, Intel, and Aramark.
Paradox’s AI assistant Olivia augments those solutions by automating common recruiting, HR, and talent management tasks – like answering candidate and employee questions, screening leads and applicants, automatically scheduling interviews, collecting feedback, streamlining onboarding, and hosting virtual events – all through simple conversational experiences.
Olivia speaks more than 100 languages and engages anywhere conversations happen – via the web, text message, major messaging apps like Facebook Messenger, WhatsApp, and WeChat, and through voice assistants like Alexa and Google Assistant.
“No one goes into recruiting or HR because they like screening resumes, scheduling interviews, or managing paperwork,” said Paradox founder and CEO Aaron Matos, who started his career as an HR practitioner. “Our clients love our AI assistant Olivia because she helps them get back to doing the strategic people work that got them into recruiting and HR in the first place.”
Image Credit: Paradox