The report, commissioned by Mobiquity, a full-service digital transformation enabler, and conducted by Censuswide reveals that half of UK patients aged over 55 preferred digital tools instead of in-person consultations during COVID-19.
The report entitled, “COVID-19: Ensuring a quality patient experience with the rise of digitization in a healthcare setting” surveyed 301 GPs and 3,009 patients in the UK, Germany, and the Netherlands.
- Over half (51%) of UK patients found that using digital tools led to quicker access to the doctor
- Increase in adoption of digital tools in healthcare due to COVID-19: Over half (56%) of GPs in the UK used digital tools for patient consultations
- High likelihood for technology adoption in the future of healthcare: Over half of UK patients (51%) considering remote consultations in the future after their experience during COVID-19.
- However, barriers to adoption remain due to privacy concerns among patients and technical issues for doctors.
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