Aircall Raises $65 Million For Cloud-Based Call Center Software

by NeoTech Post
Aircall Raises $65 Million For Cloud-Based Call Center Software

Aircall, a cloud-based voice platform helping companies across the globe manage millions of customer support and sales calls every day, closed a $65 million in Series C funding round.

DTCP led the round with participation from new investors Swisscom Ventures and Adams Street, and all existing investors, including eFounders, Draper Esprit, Balderton Capital, and NextWorld. 

“This critical need for more efficient, human conversations – be it with customers, prospects, candidates, or colleagues – is playing out in real-time and with greater urgency than ever before,” said Olivier Pailhès, co-founder and CEO of Aircall.

Including the latest round, Aircall has raised over $100 million to date.

“With this latest round, we’re using the funds to double down on our platform to provide a richer voice app ecosystem for our customers, while also broadening our global expansion and deepening our reach with resellers and master agents around the world,” said Olivier Pailhès.

“The challenges of recent months have highlighted the existing trend towards remote and distributed working. In this world, conversations are vital and continuity of communications is critical,” said Stuart Chapman, COO of Draper Esprit. “Combine this with the essential importance of cloud infrastructure and you have applications that also offer agility. Aircall has redefined the customer experience through its flexible and open platform, as it accelerates its growth, we’re excited to see businesses all over the world discover the incredible value of Aircall.”

Image Credit: Aircall